# Privacy Policy

 

**Last Updated: August 27, 2026**

 

Ascend Roofing & Construction LLC ("Ascend Roofing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

 

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit **[www.ascendroofingcolorado.com](http://www.ascendroofingcolorado.com)**, contact us, request an inspection or estimate, become a customer, or communicate with us by telephone, email, or text message.

 

## 1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

* Name

* Email address

* Telephone or mobile phone number

* Property or service address

* Information about your roofing, gutter, exterior, storm-damage, or construction needs

* Information submitted through contact, estimate, inspection, referral, or other website forms

* Communications between you and Ascend Roofing & Construction

* Appointment, project, estimate, and customer-service information

 

We may also automatically collect limited information about your use of our website, such as IP address, browser type, device information, referring pages, pages viewed, and similar website usage information.

 

## 2. How We Use Your Information

We may use your information to:

* Respond to inquiries and requests for information

* Schedule inspections, estimates, appointments, and services

* Prepare estimates and communicate about roofing or construction projects

* Provide customer service

* Communicate regarding appointments, project scheduling, project status, service updates, and follow-up

* Send text messages when you have provided the appropriate consent

* Send promotional or marketing communications when you have specifically opted in to receive them

* Maintain customer and business records

* Improve our website, services, and customer experience

* Protect our business, customers, and website from fraud or misuse

* Comply with applicable laws and legal obligations

 

## 3. SMS/Text Message Communications

If you provide your mobile telephone number and expressly opt in to receive text messages from Ascend Roofing & Construction, we may send SMS or MMS messages to the number you provided. Depending on the consent you provide, these messages may include:

* Appointment confirmations and reminders

* Inspection or estimate scheduling

* Project and service updates

* Customer-service communications

* Follow-up regarding your inquiry or roofing project

* Promotional messages, special offers, reminders, or other marketing communications

 

Message frequency varies.

**Message and data rates may apply.**

 

You may opt out of text messages at any time by replying **STOP** to a message from us. You may reply **HELP** for assistance.

 

Consent to receive marketing text messages is voluntary and is **not a condition of purchasing goods or services from Ascend Roofing & Construction**.

 

## 4. Mobile Information and SMS Consent

**We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.**

 

All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

 

We may disclose mobile information to service providers that assist us in delivering our text messaging program, such as customer relationship management, telecommunications, messaging, and technology service providers. Such providers may use the information only as necessary to provide services to us and not for their own marketing purposes.

 

## 5. How We Share Information

We may share personal information with companies that provide services on our behalf, including:

* Customer relationship management providers

* Website and hosting providers

* Communications and telecommunications providers

* SMS/text messaging providers

* Scheduling and customer-service providers

* Contractors and professional service providers when necessary to perform requested services

 

For example, we may use third-party business software and communications providers, including JobNimbus and associated messaging providers, to manage customer relationships and send communications on our behalf.

 

These providers are permitted to process information only as reasonably necessary to provide services to us.

 

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, property, or safety of Ascend Roofing & Construction, our customers, or others.

 

**We do not share SMS opt-in data or consent with third parties for their own marketing or promotional purposes.**

 

## 6. Cookies and Website Technologies

Our website may use cookies or similar technologies to operate the website, understand website usage, improve functionality, and measure website performance.

 

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

 

## 7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and project records, comply with legal obligations, resolve disputes, and enforce agreements.

 

Retention periods may vary depending on the type of information and the reason it was collected.

 

## 8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.  However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

 

## 9. Your Choices

You may contact us to request that we update or correct certain personal information we maintain about you.

You may also:

* Reply **STOP** to opt out of SMS/text messages.

* Reply **HELP** for assistance with our SMS program.

* Contact us directly regarding marketing or privacy preferences.

 

After you reply STOP, we will not send further SMS/MMS messages to that number unless you later opt in again. We may still contact you through other channels, such as telephone or email, when reasonably necessary regarding an active request, contract, project, transaction, or customer-service matter.

 

## 10. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.

 

## 11. Third-Party Websites

 

Our website may contain links to third-party websites. Ascend Roofing & Construction is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

 

## 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised "Last Updated" date.

 

Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by law.

 

## 13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our text messaging program, please contact:

 

**Ascend Roofing & Construction**

10488 W Centennial Road, Suite #309

Littleton, CO 80127

United States

 

**Phone:** 720-422-7626

**Email:** [craig@ascendroofingcolorado.com](mailto:craig@ascendroofingcolorado.com)

**Website:** [www.ascendroofingcolorado.com](http://www.ascendroofingcolorado.com)